Booking Procedure

Booking Procedure

Booking Procedure

🚫 No COD Available

✅ While booking, please send:

Full Name
Complete Address with Pincode
Active Phone Number
(to ensure safe delivery)

📦 Dispatch & Delivery

Dispatch time: 3–4 working days (Dyable sarees like warm silk/viscose georgette may take 1 extra day for polishing).
Delivery: 8–15 working days approx.
Tracking will be shared only if parcel not delivered even after 7 working days.
Courier delays may happen rarely. Please allow 2 working days for us to resolve courier issues. Immediate refunds are not possible.

✨ Quality & Exchange Policy

We provide best quality at best price.
❌ No returns accepted
✅ Exchange only if product is damaged, with proper unboxing video proof (without cut/pause).
Exchange request must be raised within 4 days of delivery.
Shipping charges (₹60–₹100) will be borne by us in case of approved exchanges.
Colour variations due to photography or lighting are not valid for exchange.

💰 Payment Options

UPI (GPay/PhonePe) – details shared during booking
Bank Transfer:

Account Name: Glow and Glitter Boutique
Account No: 50200109279125
IFSC: HDFC0001865
Branch: Ayanavaram, Chennai
Swift Code: HDFCINBBCHE

📞 Customer Support

Order Placing / WhatsApp Booking: 9345191239 | 9025628695
Customer Grievance / Complaints / Order Status: 8637604298

📌 Important

Please send only the picture of the saree you want to book (to avoid confusion).
In case of bulk messages, if any chat data is lost, don’t worry – your order is stored in our database.

🙏 Thank you for your trust & support 💖
— Team Glow & Glitter Boutique

Terms & Conditions 1. Acceptance of Terms By accessing or using the Glow & Glitters Boutique website (“Website”), you agree to be bound by these Terms and Conditions. If you do not agree to every provision, you may not access or use our Website or services. 2. Modifications We may modify the content of our Website at any time without notice, though we’re not obligated to update information. It's your responsibility to review these Terms periodically. 3. Product Information Descriptions, availability, pricing, and promotions are subject to change without notice. We reserve the right to discontinue any product and limit or cancel orders in our sole discretion. 4. Order Acceptance & Limitations We reserve the right to refuse or cancel any order. Orders may be limited by customer, household, shipping address, or billing details. If an order is canceled, we will attempt to notify you via provided contact information. 5. Accuracy of Account & Billing Information You agree to maintain current, complete, and accurate account and payment information. Updates should be provided promptly to ensure successful transactions and communication. 6. Third Party Tools We may offer access to third-party tools (e.g., payment gateways) that Glow & Glitters Boutique neither controls nor endorses. Use of such tools is at your own risk. 7. Third Party Links Our Website may link to third-party services or products. We are not responsible for their content, policies, or actions, and we disclaim any liability for interactions with them. 8. User Submissions Any feedback, comments, suggestions, or creative materials (collectively, “Submissions”) submitted to us may be used freely by Glow & Glitters Boutique without compensation or obligation. You affirm that your Submissions do not violate any third-party rights. 9. Personal Information & Privacy Your submission of personal information is governed by our Privacy Policy, which outlines how we collect, use, share, and protect your data. 10. Indemnification You agree to indemnify, defend, and hold harmless Glow & Glitters Boutique and its affiliates, officers, employees, and agents from any claims or liabilities arising from your breach of these Terms or violation of applicable laws. 11. Termination These Terms remain in effect until terminated by you or by Glow & Glitters Boutique. We may terminate or suspend your access at any time if you violate any provision. Obligations incurred prior to termination will survive. 12. Dispute Resolution & Governing Law These Terms are governed by the laws of [Your Jurisdiction, e.g., Maharashtra, India]. Disputes shall be resolved exclusively in the courts within [City], [State]. Refund & Exchange Policy • Exchanges available only for defective or damaged items. A video of the unboxing must be provided within 48 hours of delivery. • No returns on sale items. Order cancellations are not accepted once placed. • Our decision in disputes is final, and the policy is governed under the Indian IT Act 2002. Shipping & Delivery • Domestic (India): Free shipping above ₹499. Orders placed before 5 PM on business days typically dispatch same-day. • International: Shipping fees apply. Import duties or taxes are the customer’s responsibility. No exchanges on international orders.