Return & Exchange Policy

Return & Exchange Policy

Return & Exchange Policy

At Glow & Glitter Boutique, every saree is hand-picked with utmost care and quality checks. However, we understand that shopping online can sometimes bring up concerns. That’s why we have a clear and simple refund/return policy to make your shopping experience worry-free.

✅ Returns & Exchanges

  • Returns are accepted only in case of damaged, defective, or wrong products delivered.

  • Customers must inform us about any issue within 48 hours of delivery with unboxing images/video as proof.

  • Returned sarees must be unused, unwashed, and in original packaging with all tags intact.

🚫 Non-Returnable Items

  • Sarees purchased during sale, clearance, or promotional offers are not eligible for return/refund.

  • Minor variations in colour, texture, or weave irregularities are natural to handloom sarees and are not considered defects.

💸 Refund Process

  • Once we receive and inspect the returned product, your refund will be processed within 7–10 business days.

  • Refunds will be made to the original mode of payment.

  • For Cash on Delivery (COD) orders, refunds will be issued via bank transfer/UPI.

🔄 Exchange Option

  • If stock is available, we are happy to offer an exchange instead of a refund.

  • Exchange shipping costs will be borne by the customer, unless the mistake is on our part.

📦 Shipping for Returns

  • Customers must ship the return to the address provided by our support team.

Shipping charges are non-refundable.